Terms & Conditions Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to RIT ltd.


The app doesn't have professional helpers. Every time you request help you get help from the app users, who signed to the app through the same way you did it. Please, don’t provide too much information during a meeting/call, don’t give anyone money, block & report suspicious helpers or help requests, look up your helper on social media before you meet, tell somebody else about the planned meeting or try to be with the two of you.


You should always comply with local laws and health and safety requirements in any way of the app usage.


RIT ltd don't vet the volunteers who provide services arranged through the app.
Any help/support you are getting is totally free and completely on your own risk.
Though, we have a user report/review system, which helps to filter users with bad behavior.

RIT ltd is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Aidyx app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Aidyx app won’t work properly or at all.

The app does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the app

You should be aware that there are certain things that RIT ltd will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but RIT ltd cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, RIT ltd cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, RIT ltd cannot accept responsibility.

With respect to RIT ltd’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. RIT ltd accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. RIT ltd does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

we may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2020-04-30

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at aidyx.com.



End User License Agreement (EULA)

1. Acceptance of Terms

By accessing or using Aidyx, you agree to comply with and be bound by this End User License Agreement (EULA). If you do not agree with these terms, please do not use the app.

2. Prohibited Content and Conduct

Aidyx is committed to maintaining a safe and supportive environment for users managing their health. Therefore, the following behaviors and content are strictly prohibited:

Sharing of any offensive, harmful, or inappropriate material, including but not limited to hate speech, explicit content, or any form of harassment.

Dissemination of misleading or inaccurate health information that could endanger users.

3. User Responsibilities

Users are responsible for the content they contribute within the app. You agree to:

Use the app in accordance with all applicable laws and guidelines.

Refrain from engaging in or promoting harmful activities or misinformation.

Report any content or behavior that violates these terms using our in-app reporting features.

4. Content Moderation and Reporting

Aidyx employs content moderation systems to ensure the app remains a safe space. Users can report any inappropriate content or abusive behavior directly through the app. Our team will review all reports within 24 hours and take necessary actions, which may include content removal or account suspension.

5. User Blocking and Content Removal

The app allows users to block other users who engage in abusive or unwanted interactions. Aidyx reserves the right to remove any content or user account that violates these terms at its discretion.

6. Data Handling and Privacy

Aidyx is committed to protecting your privacy and personal data. The app may collect and use your data as detailed in our Privacy Policy, ensuring compliance with relevant regulations.

7. Changes to the EULA

We reserve the right to modify this EULA at any time. Users will be notified of significant changes, and continued use of the app constitutes acceptance of the revised terms.

Acknowledgment and Agreement: By using Aidyx, you acknowledge that you have read, understood, and agree to abide by this EULA.